Carrollton, Texas
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Not resolved

This company is criminal and unethical. The products shown on their website is not the products they send to you.

The wigs look like cat hair. They charge extra for express shipping and take 30+ day to ship items from China. I filed a claim through PayPal and was told by this company that they would issue me a refund, but in order for them to issue my refund, I needed to close the PayPal claim. I closed the claim on good faith, that the company would do what they promised, not knowing that once the Paypal claim is closed, it cannot be reopened.

The company lied and tricked me into closing the claim and now that PayPal paid them, they stop responding to my emails. These frauds should be close down.

I would like my money back. This company doesn't deserve 1 star

Product or Service Mentioned: Lunawigs Synthetic Wig.

Reason of review: Bad quality.

Monetary Loss: $146.

Preferred solution: Full refund.

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